Privacy Policy

Introduction

This Privacy Policy aims to inform you about how we collect, use, and protect the personal information you provide to us. Respecting your privacy is a top priority. We are committed to handling your data responsibly and transparently.

Data controller

Data collected

We collect only the information you voluntarily choose to provide, particularly through contact or information request forms.

Collected data may include:

- First and last name
- Email address
- Phone number
- Information related to your request

Purpose of processing

The personal data collected is used solely to:

- Respond to your requests
- Ensure commercial follow-up
- Manage the client relationship

No data is used for advertising or marketing purposes without your prior consent.

Data sharing

Your personal data is never sold, transferred, or rented to third parties.
They may be processed by our technical service providers strictly within the scope of the services offered.

Data retention period

We retain your personal data only for the duration necessary for the purposes of processing, unless a legal obligation requires longer retention.

Security

We implement all appropriate technical and organizational measures to protect your personal data against loss, unauthorized access, alteration, or disclosure.

Transfer outside the European Union

Our technical infrastructures may involve data processing outside the European Union, particularly in the United States, in compliance with the Data Privacy Framework and GDPR.

Your rights

In accordance with applicable regulations, you have the following rights regarding your data :

- Right of access
- Right to rectification
- Right to object
- Right to erasure (right to be forgotten)
- Right to restriction of processing
- Right to data portability

To exercise your rights, you can send an email to: info@eax-logistics.com. You also have the right to lodge a complaint with the CNIL.

Policy modification

We reserve the right to modify this Privacy Policy at any time. Changes will take effect upon publication on the site.